FAQ

Frequently Asked Questions

A frequently asked questions (FAQ) forum is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through

How can I open a shares trading account?

First, verify your profile and make your first deposit if you haven't done so already. Then, request a shares account and fill out the application form provided by Customer Support. After the review, we will convert your unused real MetaTrader 5 trading account or create a new one. Please make sure to fill out the application form correctly. We will have to deny your application if there are any mistakes or inconsistencies.

What is Refer code box for?

Refer code is the unique ID of an IB, that can be used to attract new clients. If you were introduced to humtch by an IB, please enter it into the Refer code box. Otherwise you can leave it empty.

I opened a trading account. What do I do next?

After opening an account, check your email to find your account credentials. Make sure to save them—you will need these credentials to access the trading terminal. If you’ve already added money into your account, or if you’ve opened a demo account, you can proceed to trading right away—by pressing Trade in your profile or by installing the MetaTrader 4 or MetaTrader 5 application for your device. Additionally, you can download our trading app on your smartphone to trade on the go. If you haven’t added money to your real account, check out the list of available payment methods. If you are new to trading, find information on trading in our Education section.

What type of account should I choose?

It depends on the preferred trading platform and the trading instruments you want to trade. View account types comparison. You can always open a new account of another type.

I already have a profile in humtch. How can I create a new account?

Log in to your profile. If you are at your dashboard, select the Create Account option in the Your Accounts section. Or, scroll down, press Trading Accounts on the menu on the right, and then choose Account List. From there, you can select Open a Real Account or Open a Demo Account.

How do I sign up?

Visit the signup page, fill it out, and press Open Account or link via your social media profile. Find our message titled Confirm Your Email Address in your inbox, open it, and press Confirm Email—you will be redirected to our site. Fill in all the required information and press Continue. Next, finish setting up your trading account, and you're ready to go.

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